Thoughts on accessibility, inclusion and experience design.

Headshot: i'm wearing a blue turtleneck and have a little stubble growing. In the background there is the suggestion of a cafe or bar setting.

Hello. I'm an accessibility specialist with a background in: digital, design and experience which spans over 14 years.

I tend to switch between thinking about big holistic ideas and getting into the details and fixing things.

I don’t work based on a limited view of accessibility and always seek ways to learn from other disciplines. I'm particularly interested in the overlap between accessibility and: service design, content design and, increasingly, brand strategy.

Work

I've led work with NHS Test and Trace, Zurich, British Airways, Booking.com and Transport for Greater Manchester. While at NHS Test and Trace, I helped establish the processes and standards for digital accessibility across the programme.

Speaking